Check out some of the Frequently Asked Questions below. If you still need help, feel free to reach out through the contact form at the bottom of this page!
Q: What exactly is a Mystery Box?
A: It’s a surprise bundle packed with 3–15 adorable, curated items! You won’t know what’s inside until you open it — that’s the fun of it!
Q: Can I request specific items or colors?
A: You can leave preferences in the order notes (e.g., favorite colors or items you don’t want), and we’ll do our best — but no guarantees. It’s a mystery after all!
Q: Can I return or exchange my Mystery Box?
A: All sales are final. Because each scoop is a surprise and made to order, we don’t accept returns or exchanges.
Q: How long does it take to ship my order?
A: Orders take up to 7 business days to process, plus 8–12 business days for delivery. You’ll receive tracking info once it ships.When your order ships out, you will receive a Shipping Confirmation MESSAGE with your tracking number included BY OUR WHATAPP. Click on the on the tracking number to be directed to the USPS website to check on your shipment status!
Q: Do you ship internationally?
A: Yes! We ship worldwide. Please note that customs fees or import duties may apply depending on your country.Currently, my products ship the United States and most countries Worldwide. To check out more information about Shipping, please see the Shipping Policy.
Q: What if my package is lost or stolen?
A: If your tracking shows “delivered” but you didn’t receive it, please contact USPS. We are not responsible for lost or stolen packages marked as delivered.
Q: Can I cancel or change my order?
A: You can cancel within 30 minutes of placing your order. After that, all orders are final and cannot be changed or canceled.
Q: What if I entered the wrong shipping address?
A: Please contact us immediately. If the order hasn’t shipped, we can update the address. Once shipped, we are not responsible for delivery errors due to incorrect addresses.
Most of my discounts and giveaways are announced on my social media and my email list, so make sure to tap in for occasional surprises!